How often have you heard the phrase "People just don't want to work these days" or "Why does everything take so long?". Without finding the root cause to these issues, things will not change. And the longer it is left to grumble away, the deeper it will erode your culture and the harder it will be to rein it back in. Turnover may reflect inconsistent management or limited development opportunities, while poor productivity may have more to do with duplicated work, unclear acco